remoteEaze

A record cannot be submitted or authorized

How to diagnose submission and approval blockers.

Submission and authorization can fail for different reasons. Submission starts the lifecycle; authorization applies the next eligible approval decision.

Submission checks

  • the record is Captured or otherwise submit-eligible;
  • required fields and referenced records are present and current;
  • the user has the entity's required Update/submit authority;
  • no conflicting Amendment or duplicate operation is in flight;
  • the record has not changed since the page loaded;
  • conditional access policy conditions are satisfied where applicable.

Authorization checks

  • the user has the exact pending level: Approve L3, L2, or L1;
  • levels are completed in sequence L3 → L2 → L1 → Authorized;
  • the maker and earlier approvers are separated when required;
  • the record is still pending the level shown;
  • data scope and conditional policy checks still pass;
  • business validation performed at final authorization still succeeds.

Rejected records normally return for correction and resubmission. Denied is a terminal authorization decision where implemented. An Authorized business record can still have a separate Pending or Failed processing status; do not repeat approval just because posting has not completed.

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