Before running the first COB
Verify the authorized COB policy, financial calendar, pending work, loan controls, permissions, and monitoring path.
What this prepares
A permitted user can start Close of Business for the tenant's current business date, pass precheck, monitor every step, and resolve or retry a failure without creating a competing run.
Required before first use
- One COB Configuration exists for the tenant and is Authorized.
- An Authorized active financial working year has coherent last, current, and next working days. When those dates cross a year boundary, the adjacent authorized year and month rules must also exist.
- Decide whether the mode is Manual or Automatic. Automatic mode also requires Enabled, an auto-start time, and a valid tenant timezone.
- Review the policy for submitted ordinary transactions still awaiting approval: either roll them to the next working day or block the close until they are resolved.
- Review the strictness and safety switches for due forward-dated transaction failures, retroactive accruals, interest accrual and posting failures, loan schedule generation, and other supported warnings.
- Ensure no other COB run is Pending, in Precheck, or Running for the tenant. A failed run for the current business date must be retried or resolved before a new run when Strict Mode is enabled.
Configure the calendar under Business Configuration → Financial Configuration → Business Calendar. Configure COB under Processing & Monitoring → Close of Business → Configuration. See Business calendar and Configure COB.
Access and operating coverage
- A user maintaining the policy needs the relevant COB Configuration Create or Update permission and its configured checker authorities.
- A user starting or retrying a run needs Create COB Run. Monitoring the run and its steps needs Read COB Run. Both remain tenant-scoped.
- The config maker cannot authorize their own COB Configuration when approval is required.
- Assign an operator who can investigate failed financial jobs and an approver who can resolve the pending transaction decisions chosen by the policy.
Required only when using this feature
- If active loans exist, configure an Authorized loan-classification rule. Every resulting classification needs an authorized loan provision configuration, the required internal liability and expense products, and authorized internal GL accounts for each affected branch.
- With active loans, the LOAN-PROVISION transaction code must exist and be Authorized before provisioning can post.
- If account interest is in use, confirm that effective Account Conditions, posting transaction codes, taxes, and internal posting accounts are available for the accounts due to accrue or capitalize.
- If due forward-dated transactions, loan schedule jobs, fixed-deposit events, commissions, or third-party delivery are in scope, verify their configuration and clear known failures before the first close.
Verify the setup
- Open Close of Business → Configuration and confirm the record is Authorized, the mode is intentional, and the safety policy is understood.
- Open Close of Business → Runs and confirm there is no active or unresolved competing run for the current business date.
- Confirm that the displayed current and next working days match the approved financial calendar.
- Resolve known pending approvals and failed financial jobs according to the configured policy.
- Trigger the first run in a controlled operating window and watch the Precheck result before allowing the run to continue unattended.
- If the run fails, correct the reported blocker and use Retry on that failed current-date run rather than starting another run.
Continue with Run and monitor COB.